Key Points:
- When talking to your client about the holidays, be sure to clearly communicate the relevant information.
- The holidays can be a stressful time, so it’s important to show understanding in your communication.
- Be prepared to adapt your approach and offer solutions that meet their specific needs.
Need to know how to Talk to Clients During the Holidays?
It’s important to be clear, concise, and empathetic in your communication. Start by providing them with relevant information. This may include any changes to your business hours or services during the holiday season.
Consumers will overwhelmingly shop online during the 2022 holiday season. With 21% planning to shop more online than in-store this year compared to 2021. That means sales are usually booming this time of year.
For some, December is a time to relax, take a break, and wait until spring to begin working again. For others, the Holidays are an intense time that consists of marketing efforts, holiday campaigns, and stressful requests.
As a professional, you need to know how to stay talk to clients and stay proficient while still openly discussing your Holiday plans with clients. These talks consist of time off, travel time, and other expectations that sometimes get a little chaotic during the Holidays.
With that said, let’s jump into how to keep it civil:
How to Talk About the Holidays with Your Clients
You may be one to offer solutions and suggestions that can help your clients to plan for the holidays. Especially if you are planning to take time off ahead of time.
This could include providing holiday-themed content you’ve pre-designed or offering special deals or promotions. You may also find yourself providing support for any holiday-related challenges that your clients may be experiencing.
The best way to talk to your client about the holidays will depend on the specific context of your relationship and the goals you want to achieve.
Here are a few tips that may be helpful:
- Be clear and concise: When talking to your client about the holidays, be sure to clearly communicate the relevant information. Avoid using jargon or complex language. This will help to ensure that your message is understood and that your client is able to make informed decisions.
- Show empathy: The holidays can be a stressful time, so it’s important to show understanding in your communication. This can help to build trust and strengthen your relationship with your client.
- Be flexible: Depending on your client’s schedule, they may have different needs and preferences when it comes to the holidays. Be prepared to adapt your approach and offer solutions that meet their specific needs.
- Offer solutions: In addition to providing information, it can be helpful to offer solutions and suggestions. This can include things like providing holiday-themed content, offering special deals or promotions, or providing support for any holiday-related challenges.
Overall, the key to talking to your client about the holidays is to be clear, empathetic, flexible, and solution-oriented in your communication. This can help to ensure that your client is well-informed and able to make the best decisions for their business.
Why Reach Out During The Holiday Season?
The holidays can be a busy and stressful time for many people, so reaching out and providing support and assistance can help to make their lives easier. In fact, stress levels reportedly increase during the holiday season for 38% of people.
Learning how to talk to clients during the Holidays can lead you toward a successful partnership.
Reaching out to clients during the holidays can help to strengthen your relationships with them. By showing empathy and understanding, and offering solutions to their challenges, you can build trust and demonstrate the value of your services.
This can help to ensure that your clients continue to do business with you in the future.
The holiday season can also be a good time to connect with clients who you haven’t heard from in a while or to reconnect with clients who you may have lost touch with.
Steps you can take to ask your client for time off
First, make sure to review and ask for your client’s policies on taking time off. Some companies may have specific procedures in place for requesting time off, so it’s important to know what these are and follow them.
Consider the timing of your request. If possible, try to ask for time off well in advance of when you need it. This will give your client plenty of time to plan and make arrangements for your absence, especially if you are a key member of the team.
When asking for time off, be professional and respectful. Make sure to provide a clear reason for why you need time off and how long you will need it. Also, be prepared to discuss any potential impact your absence may have on your work and how you will make sure that your responsibilities are covered while you are gone.
Lastly, be open to negotiation. Your client may not be able to grant your request for time off as is, so be prepared to discuss potential alternative arrangements.
Holiday Client Outreach
Client outreach is an important part of any business, as it allows you to build relationships with potential and existing clients and promote your products or services. You can use the Holiday season as a cheerful excuse to reach out to clients you are still building trust with, or old clients that may have a new project on their mind.
An easy template like this could work:
“Hey Bob! I haven’t heard from you in a while and just wanted to send you this quick note to wish you Happy Holidays! I saw on LinkedIn recently that you (insert cool thing here). I recently had some time open up and wanted to reach out to you to see if you need my (insert super useful service here)…”
There are several things that are important to know about client outreach:
- It’s important to understand your target audience and what their needs and interests are. This will help you tailor your outreach efforts to be more effective.
- It’s important to have a clear and compelling message that explains what your business does and why it’s unique or valuable.
- It’s important to be persistent and consistent with your outreach efforts. This means following up with potential clients and staying in touch with existing ones to build and maintain strong relationships.
- It’s important to measure the success of your outreach efforts and make adjustments as needed. This could involve tracking the response rate to your outreach efforts, the number of new clients you are able to generate, and the overall impact on your business.
- Be yourself and reach out in your own special way. This type of personal outreach can be beneficial to building lasting clientele relationships.
That’s About It
How talk to clients during the Holidays is a process. Client outreach consists of building relationships with potential and existing clients in order to promote your products or services. It involves understanding your target audience, having a clear and compelling message, and being persistent with your outreach efforts.
Client outreach is an important part of any business, as it allows you to generate new clients and maintain strong relationships with existing ones even during the stressors of the Holiday season.
If you need any help with your efforts, contact me today, I got you!
